An Air Canada Rouge flight faced significant delays on December 13, 2023, after a baggage handler was discovered trapped in the aircraft’s cargo hold. The Airbus A319 was preparing for takeoff from Toronto Pearson International Airport (YYZ) to Greater Moncton Róméo LeBlanc International Airport (YQM) when passengers reported hearing banging and screams from within the hold.
The flight, designated AC1502, was initially scheduled to depart at 14:00 local time but encountered delays that pushed boarding back to approximately 18:30. As the aircraft began to taxi away from the gate, it became apparent that an unexpected situation had developed. The pilot halted the plane’s movement and remained on the apron while the crew assessed the situation.
After an hour of uncertainty, the captain announced to passengers that a baggage handler had been inadvertently left behind in the cargo area. The aircraft remained stationary for an additional hour, allowing for a thorough investigation and ensuring the safety of those onboard. Ultimately, the decision was made to disembark all passengers due to the crew exceeding their permitted working hours.
Baggage handler safety concerns were paramount during this incident. Had the flight taken off without addressing the situation, the individual would have faced dangerously low temperatures, inadequate oxygen levels, and extreme pressure changes during the flight. Fortunately, the handler remained in the hold for the duration of the incident, preventing potential life-threatening outcomes.
After all passengers exited the aircraft at approximately 20:22, they were kept in the terminal until 22:00 when they were informed about new pilots taking over the flight. Unfortunately, the situation worsened as the aircraft experienced mechanical issues, further delaying the flight.
At roughly 23:00, passengers were notified that the Airbus A319 was grounded due to technical problems requiring urgent attention. They were deboarded yet again and informed that a replacement aircraft was on its way. Just before midnight, an alternative plane arrived at the gate; however, by 01:50 the next morning, passengers were informed that their flight had been officially cancelled.
A new flight was arranged for later that day, and the delayed passengers finally made it to Moncton on December 14, arriving approximately 24 hours later than planned. The Airbus A319 itself remained grounded following the incident, although it was reported to be undamaged.
Air Canada operates consistent year-round service between Toronto and Moncton, utilizing various aircraft, including those from Air Canada Express and Air Canada Rouge. The route also faces competition from Porter Airlines, with Flair Airlines expected to enter the market in mid-2026 with seasonal flights.
Moncton, the largest city in New Brunswick, is situated centrally in the Canadian Maritimes and serves as a gateway to numerous local attractions, including the renowned Hopewell Rocks Provincial Park.
